HELLO, AND THANK YOU SO MUCH FOR SHOPPING WITH THREE HOODOO SISTERS. PLEASE BE AWARE OUR SHIPPING TIME IS BETWEEN 2-4 WEEKS. MANY OF OUR PRODUCTS ARE MADE FROM SCRACTH AND WE WORK WITH A SMALL STAFF. PLEASE ALLOW TIME WITH YOUR ORDER.
Thursday -Saturday 1pm-6pm
* WE CURRENTLY OFFER INTERNATIONAL SHIPPING TO ENGLAND, FRANCE, AND CANADA. WE DO NOT SHIP TO HOTELS OR TEMPORARY HOUSING LOCATIONS*
I just placed an order, when will it ship?
Please be aware shipping Takes 2 to 3 weeks. During big sales it can take 3 to 4 weeks.
HOW DO I TRACK MY ORDER:
TRACKING NUMBERS WILL BE EMAILED TO YOU. A TRACKING NUMBER DOES NOT MEAN WE ARE SHIPPING IT OUT, IT MEANS WE ARE PREPARING YOUR ORDER. SHIPPING STILL TAKES BETWEEN 2-4 WEEKS.
I DO NOT HAVE MY ORDER IN 2 TO 4 WEEKS TIME FRAME
PLEASE EMAIL THREEHOODOOSISTERS@GMAIL,COM WITH TITLE "MISSNG
ORDER". WE REPLY NORMALLY WITHIN 1 TO 2 BUSINESS DAYS. WE ARECLOSED DURING THE WEEKENDS.
Can I cancel my order?
ALL ORDERS ARE FINAL. WE CANNOT CHANGE YOUR ORDER.
I HAVE A MISTAKE WITH MY ORDER
IF IT'S A SMALL ITEM WE WILL OFFER A REFUND OF THE VALUE AMOUNT OF THE ITEM. IF IT IS PART OF A KIT, WE WILL TRY OUR BEST TO SHIP IT OFF IN 2 WEEKS. WE APOLOGIZE FOR THE INCONVIENCE.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I AM MISSING AN ITEM IN MY ORDER
WE WILL REFUND YOU FOR THE ITEM. WE WILL NOT BE RESHIPPING.